Outage in Twilio
Inconsistencies with Suppressions - Block Lists
Minor
August 31, 2026 - Started about 16 hours ago
Official incident page
Official incident page
Incident Report
Starting around 11:45 AM PDT, our engineers began investigating an issue where users may experience inconsistencies while viewing Suppression - Blocks list data via API (v3/suppression/blocks) and the dashboard. Mail send is not impacted. We will provide another update in an hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
MONITORING
about 7 hours ago - at 09/01/2026 04:27AM
We are continuing to monitor the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail delivery is fully operational. We will provide the next update tomorrow morning PDT or sooner if details change.
INVESTIGATING
about 8 hours ago - at 09/01/2026 03:41AM
Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.
INVESTIGATING
about 9 hours ago - at 09/01/2026 02:45AM
Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.
INVESTIGATING
about 10 hours ago - at 09/01/2026 01:43AM
Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.
INVESTIGATING
about 11 hours ago - at 09/01/2026 12:33AM
Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.
INVESTIGATING
about 12 hours ago - at 08/31/2026 11:32PM
Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.
INVESTIGATING
about 13 hours ago - at 08/31/2026 10:33PM
Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.
INVESTIGATING
about 14 hours ago - at 08/31/2026 09:36PM
Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.
INVESTIGATING
about 15 hours ago - at 08/31/2026 08:42PM
Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.
INVESTIGATING
about 16 hours ago - at 08/31/2026 07:45PM
Starting around 11:45 AM PDT, our engineers began investigating an issue where users may experience inconsistencies while viewing Suppression - Blocks list data via API (v3/suppression/blocks) and the dashboard. Mail send is not impacted. We will provide another update in an hour or as soon as more information becomes available.
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