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Outage in Twilio

Firebase Outage Impacting Notification Delivery for Twilio Customers

Minor
September 01, 2026 - Started about 1 hour ago
Official incident page

Incident Report

We are currently experiencing an active Firebase outage that is impacting notification delivery for some Twilio customers. Customers using Twilio products that rely on Firebase Cloud Messaging may experience disrupted or delayed notification delivery. Affected products may include: Twilio Voice Twilio Conversations Twilio Notify Authy This issue is related to an upstream Firebase service disruption and may affect push notification delivery to end users. Our teams are actively monitoring the situation and we will provide an update in 1 hour or as more information becomes available.

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Latest Updates ( sorted recent to last )
MONITORING 26 minutes ago - at 09/01/2026 12:08PM

We have started seeing recovery in an active Firebase outage that is impacting notification delivery for some Twilio customers. Customers using Twilio products that rely on Firebase Cloud Messaging may experience disrupted or delayed notification delivery. Affected products may include:

Twilio Voice
Twilio Conversations
Twilio Notify
Authy

This issue is related to an upstream Firebase service disruption and may affect push notification delivery to end users. Our teams are actively monitoring the situation and we will provide an update in 30 minutes or as more information becomes available.

INVESTIGATING about 1 hour ago - at 09/01/2026 11:41AM

We are still experiencing an active Firebase outage that is impacting notification delivery for some Twilio customers. Customers using Twilio products that rely on Firebase Cloud Messaging may experience disrupted or delayed notification delivery. Affected products may include:

Twilio Voice
Twilio Conversations
Twilio Notify
Authy

This issue is related to an upstream Firebase service disruption and may affect push notification delivery to end users. Our teams are actively monitoring the situation and we will provide an update in 1 hour or as more information becomes available.

INVESTIGATING about 1 hour ago - at 09/01/2026 11:23AM

We are currently experiencing an active Firebase outage that is impacting notification delivery for some Twilio customers. Customers using Twilio products that rely on Firebase Cloud Messaging may experience disrupted or delayed notification delivery. Affected products may include:

Twilio Voice
Twilio Conversations
Twilio Notify
Authy

This issue is related to an upstream Firebase service disruption and may affect push notification delivery to end users. Our teams are actively monitoring the situation and we will provide an update in 1 hour or as more information becomes available.

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