Outage in Twilio
New Twilio Console – Voice 'Try It Out' Service Interruption
Resolved MinorIncident Report
Summary AI Generated
The Voice 'Try It Out' feature in the New Twilio Console experienced an interruption where users encountered errors when testing voice functionality. The incident lasted approximately 1.1 hours before recovery began, with full resolution confirmed shortly after. All services returned to normal operation.
We have identified an issue with the Voice 'Try It Out' feature in New Twilio Console, where users may encounter errors when testing voice functionality. Our team is investigating the root cause, and we will provide another update in 1 hour or sooner if new details emerge.
Components affected
Twilio ConsoleTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 09/09/2026 12:51PM
The issue affecting the Voice 'Try It Out' feature in the New Twilio Console has been fully recovered. All services are operating normally. This incident is now resolved.
MONITORING
about 7 hours ago - at 09/09/2026 12:21PM
We have started seeing recovery for the issue affecting the Voice 'Try It Out' feature in the New Twilio Console. We will continue to monitor the system until full recovery is confirmed. We expect to provide another update in 30 minutes or as soon as more information becomes available
IDENTIFIED
about 7 hours ago - at 09/09/2026 11:47AM
We have identified an issue with the Voice 'Try It Out' feature in New Twilio Console, where users may encounter errors when testing voice functionality. Our team is investigating the root cause, and we will provide another update in 1 hour or sooner if new details emerge.
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