Outage in Twilio
SMS Delivery Delays from Twilio to MTS Russia
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays affecting messages sent to MTS network subscribers in Russia, lasting approximately 5 hours. The issue impacted SMS delivery across Europe-region components. Recovery was observed before full resolution was confirmed, after which service returned to normal operation.
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/19/2026 04:35PM
The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Russia is operating normally.
MONITORING
2 days ago - at 09/19/2026 02:40PM
We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Russia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
2 days ago - at 09/19/2026 02:35PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
2 days ago - at 09/19/2026 12:33PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
2 days ago - at 09/19/2026 11:30AM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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