Outage in Twilio
SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays and failures between Long Code numbers and subscribers on multiple mobile networks in France, lasting approximately 5.7 hours. The issue affected Twilio's SMS service across Europe, with the root cause identified during the incident. Service recovered and was confirmed fully resolved on October 5, 2026.
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, EuropeTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 10/05/2026 03:23PM
The incident has been resolved and SMS delivery between Twilio Long Codes and network subscribers on affected networks in France is operating normally.
MONITORING
about 10 hours ago - at 10/05/2026 02:59PM
We have observed a recovery in SMS delivery between Twilio Long Codes and network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
MONITORING
about 12 hours ago - at 10/05/2026 12:59PM
We have observed a recovery in SMS delivery between Twilio Long Codes and network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 12 hours ago - at 10/05/2026 12:53PM
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
about 15 hours ago - at 10/05/2026 10:47AM
Twilio customers may be experiencing SMS delivery delays and delivery failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 16 hours ago - at 10/05/2026 09:47AM
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 16 hours ago - at 10/05/2026 09:43AM
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Twilio outages
SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States - about 2 hours ago
SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil - about 11 hours ago
Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers - about 15 hours ago
Delayed Messaging Logs and Status Callbacks in IE1 Region - about 17 hours ago
SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States - about 21 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
