Outage in Twilio
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to United States
Resolved MinorIncident Report
Summary AI Generated
A subset of Twilio phone numbers experienced post-dial delays on voice calls to US network subscribers, affecting the Voice service in North America. The issue lasted approximately 31 minutes while Twilio's team investigated and identified the root cause. The incident was fully resolved with voice calls returning to normal operation.
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, North AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 11/12/2026 11:28PM
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States are operating normally.
IDENTIFIED
about 2 hours ago - at 11/12/2026 11:18PM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 3 hours ago - at 11/12/2026 10:58PM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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