Outage in Tyro

Issue with Tyro Go and Tyro BYO apps

Resolved Major
October 09, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We’re currently experiencing an issue impacting some customers’ ability to access the Tyro Go and Tyro BYO apps. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress. We’re sorry for any inconvenience being experienced.
Components affected
Tyro App

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/09/2023 12:12AM

The issue impacting access to the Tyro Go and BYO apps is now resolved and customers should be able to log in again.

We’re very sorry for any inconvenience caused.

INVESTIGATING about 2 years ago - at 10/08/2023 10:36PM

We’re currently experiencing an issue impacting some customers’ ability to access the Tyro Go and Tyro BYO apps.

The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress.

We’re sorry for any inconvenience being experienced.

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