Outage in Tyro

Issue with Tyro Go and BYO transactions

Resolved Major
November 18, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
Components affected
Tyro App

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/18/2023 10:39AM

The issue impacting Tyro Go and BYO transactions is now resolved and our systems have returned to normal. We’re very sorry for any inconvenience caused.

IDENTIFIED about 2 years ago - at 11/18/2023 09:24AM

We’re currently experiencing an issue impacting some customers’ ability to process transactions on Tyro’s Go and BYO app.

The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress.

We’re sorry for any inconvenience being experienced

IDENTIFIED about 2 years ago - at 11/18/2023 08:52AM

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

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