Outage in ubank

Our app and Online Banking are now available.

Resolved Major

September 30, 2026 - Started 7 days ago - Lasted about 3 hours
Official incident page

Incident Report

Our app and Online Banking are not available. We’re working to get it up and running as quickly as possible and we’ll update this page the second it’s fixed. You can still use your debit card and digital wallet as normal.

Components affected

ubank app ubank Online banking

Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 10/01/2026 02:34AM

This incident has been resolved.

MONITORING 7 days ago - at 10/01/2026 12:02AM

The app and Online Banking are back up and running.
A fix has been implemented and we are monitoring closely.

INVESTIGATING 7 days ago - at 09/30/2026 11:27PM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 09/30/2026 11:26PM

Our app and Online Banking are not available.
We’re working to get it up and running as quickly as possible and we’ll update this page the second it’s fixed. You can still use your debit card and digital wallet as normal.

Latest ubank outages

Issue with card payments - INC-497 - about 1 month ago

Call Centre - Degraded performance - 4 months ago

Some payment methods are currently unavailable - about 1 year ago

Our uBank app and Online Banking are not available - about 1 year ago

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