Outage in UBC

Academic Progress Reports Displaying Incorrect Requirements

Resolved Minor
September 26, 2025 - Started about 1 month ago - Lasted 12 days
Official incident page

Incident Report

Two issues affecting Academic Progress Reports (APRs) since September 20th have been identified. First, total academic requirement data (degree credit totals) from discontinued programs are sometimes being pulled into student reports, causing them to incorrectly display numbers in the Overall Academic Progress (OAP) requirement from a past program instead of the current one. Workday has identified the cause and a fix will be deployed on October 3rd. Second, the system may be incorrectly retrieving academic requirements from a student’s previous, discontinued, program focus and displaying them in the Academic Requirements grid. This can result in some APRs displaying two sets of requirements, including those from programs that are no longer active. Workday has identified the root cause and is actively working to resolve it. More information will be posted as it becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 10/08/2025 08:05PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 09/26/2025 06:53PM

Two issues affecting Academic Progress Reports (APRs) since September 20th have been identified.

First, total academic requirement data (degree credit totals) from discontinued programs are sometimes being pulled into student reports, causing them to incorrectly display numbers in the Overall Academic Progress (OAP) requirement from a past program instead of the current one. Workday has identified the cause and a fix will be deployed on October 3rd.

Second, the system may be incorrectly retrieving academic requirements from a student’s previous, discontinued, program focus and displaying them in the Academic Requirements grid. This can result in some APRs displaying two sets of requirements, including those from programs that are no longer active. Workday has identified the root cause and is actively working to resolve it. More information will be posted as it becomes available.

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