Outage in UBC

Canvas – Degraded Performance and Errors – Oct 20, 2025 11:50 PT

Resolved Minor
October 20, 2025 - Started 9 days ago - Lasted about 22 hours
Official incident page

Incident Report

We are currently seeing degraded performance in Canvas, including loading issues and errors with launching Canvas tools, owing to a large-scale Amazon Web Services (AWS) outage. We are aware that this issue is also affecting Piazza and peerScholar; however, it is also likely that other LT tools are similarly affected. Canvas is aware of the issue and are actively working with Amazon on a resolution. Please see the Canvas Status Page at https://status.instructure.com/incidents/rvd23ht9ht9k for more information regarding the issue.
Components affected
UBC Canvas

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 10/21/2025 05:05PM

This incident has been resolved.

INVESTIGATING 9 days ago - at 10/20/2025 07:21PM

We are currently seeing degraded performance in Canvas, including loading issues and errors with launching Canvas tools, owing to a large-scale Amazon Web Services (AWS) outage. We are aware that this issue is also affecting Piazza and peerScholar; however, it is also likely that other LT tools are similarly affected.

Canvas is aware of the issue and are actively working with Amazon on a resolution. Please see the Canvas Status Page at https://status.instructure.com/incidents/rvd23ht9ht9k for more information regarding the issue.

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