Outage in UBC
EduCloud OpenStack Portal Issues March 20, 2026 08:00
Resolved MinorIncident Report
We are currently experiencing issues with logging into the EduCloud OpenStack management portal. While the portal remains available, login attempts may fail with an error. Users may be unable to access the OpenStack management portal at this time.
Existing workloads running in the OpenStack environment remain operational and are not impacted. You can continue to access and manage your virtual machines using standard remote access methods (e.g., SSH, RDP).
Our team is actively investigating the issue and working toward resolution. The next update will be provided at 9:30 AM PT.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 03/20/2026 06:31PM
This incident has been resolved.
MONITORING
7 days ago - at 03/20/2026 05:07PM
Update – 10:00
EduCloud OpenStack management portal is now available, team is continuing to review the environment with the vendor. Some intermittent issues may still be seen (e.g. tasks may error out).
Next update by 11:30.
INVESTIGATING
7 days ago - at 03/20/2026 03:23PM
We are currently experiencing issues with logging into the EduCloud OpenStack management portal. While the portal remains available, login attempts may fail with an error. Users may be unable to access the OpenStack management portal at this time.
Existing workloads running in the OpenStack environment remain operational and are not impacted. You can continue to access and manage your virtual machines using standard remote access methods (e.g., SSH, RDP).
Our team is actively investigating the issue and working toward resolution. The next update will be provided at 9:30 AM PT.
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