Canvas Unavailable May 07, 2026 - 13:22 PT

The university is working to maintain learning continuity for courses starting next week and will be contacting affected community members in the coming days.

As a precautionary measure, we are now advising UBC community members who use Canvas to take the following steps:

- Do not attempt to log into Canvas or Canvas Catalog until UBC IT advises that it is safe to do so; and
- If you logged into Canvas or Canvas Catalog after 12 p.m. PT on Thursday, May 7, please change your CWL password immediately and contact UBC Cybersecurity at security@ubc.ca. Community members can change their CWL password here: https://www.myaccount.ubc.ca/myAccount/.

While Instructure has made the Canvas service available, UBC needs to review security measures prior to providing access for the UBC community.

We also recommend that faculty, staff, and students continue to be vigilant against phishing and follow best practices for protecting their accounts and data, including using strong passwords and enabling multi-factor authentication where available.

The university is working to maintain learning continuity for courses starting next week and will be contacting affected community members in the coming days.

We also recommend that faculty, staff, and students continue to be vigilant against phishing and follow best practices for protecting their accounts and data, including using strong passwords and enabling multi-factor authentication where available.

We will provide more updates as soon as we have them.

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Canvas is unavailable due to a cyber breach of its parent company Instructure. UBC community members should not log into Canvas until further notice.

If you are logged in, please log out immediately and do not log back in until you are notified by UBC IT that is safe to do so. If you have logged in after 12 p.m. PT on Thursday, May 7, please change your CWL password immediately and reach out to security@ubc.ca.

We will provide more updates as soon as we have them.