Outage in UBC
External Access Unavailable for UBC CMS
Resolved MinorIncident Report
Date: April 23, 2026 Status: Ongoing / Monitoring Services Affected: UBC CMS
Description: Please be advised that we are currently experiencing connectivity issues with UBC CMS. At this time, these services may be down and inaccessible for users trying to reach them from outside the university network.
Access remains stable and fully functional for users who are actively connected to a UBC network.
Temporary Workaround: If you are off-campus and need immediate access to your UBC CMS, please connect to the UBC network via the university's VPN (myVPN). Once connected to the VPN, your access should be restored.
Current Action: LTIC staff are actively monitoring the situation and investigating this issue.
We apologize for any inconvenience this may cause and will provide an update as soon as the issue is resolved or if more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 04/24/2026 03:02PM
This incident has been resolved and the LTIC team will continue to monitor.
INVESTIGATING
16 days ago - at 04/23/2026 11:01PM
Date: April 23, 2026 Status: Ongoing / Monitoring Services Affected: UBC CMS
Description: Please be advised that we are currently experiencing connectivity issues with UBC CMS. At this time, these services may be down and inaccessible for users trying to reach them from outside the university network.
Access remains stable and fully functional for users who are actively connected to a UBC network.
Temporary Workaround: If you are off-campus and need immediate access to your UBC CMS, please connect to the UBC network via the university's VPN (myVPN). Once connected to the VPN, your access should be restored.
Current Action: LTIC staff are actively monitoring the situation and investigating this issue.
We apologize for any inconvenience this may cause and will provide an update as soon as the issue is resolved or if more information becomes available.
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