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Outage in UBC

Issue in Final Grade Submission Tool

Resolved Major
February 12, 2026 - Started 22 days ago - Lasted 12 days
Official incident page

Incident Report

Users are currently not able to export or download the Student Photo Roster as a PDF file in the Final Grade Submission tool. Technical teams are investigating the root cause and working on a resolution. More information will be posted when available.
Components affected
UBC Other - Vancouver UBC Other - Okanagan

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 02/25/2026 12:08AM

This incident has been resolved.

IDENTIFIED 16 days ago - at 02/18/2026 06:04PM

A fix is in place and will be made available in Production on February 24, 2026. Users will be unable to download the Student Photo Roster as a PDF file in the FGST tool till deployment. We apologize for the inconvenience.

IDENTIFIED 21 days ago - at 02/13/2026 10:43PM

The root cause has been identified and that a fix is being tested, with deployment to production planned soon.

INVESTIGATING 22 days ago - at 02/12/2026 07:06PM

Users are currently not able to export or download the Student Photo Roster as a PDF file in the Final Grade Submission tool. Technical teams are investigating the root cause and working on a resolution. More information will be posted when available.

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