Outage in Uberflip

Problem with Flipbook Processing

Resolved Minor
April 22, 2022 - Started about 3 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We have become aware of an issue affecting Flipbook processing. Existing Flipbooks will continue to display without issue. Any attempt to upload a new Flipbook or make changes to an existing Flipbook will fail. The team is currently working on a solution.
Components affected
Uberflip Flipbooks
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 04/22/2022 06:48PM

A fix has been implemented for Flipbook processing on new uploads, and we are currently monitoring it closely.

The team is still investigating instances of Flipbooks failing that were uploaded during the hours in which the processing issue surfaced.

INVESTIGATING about 3 years ago - at 04/22/2022 03:20PM

We have become aware of an issue affecting Flipbook processing. Existing Flipbooks will continue to display without issue. Any attempt to upload a new Flipbook or make changes to an existing Flipbook will fail.

The team is currently working on a solution.

Latest Uberflip outages

General Platform Outage - 5 months ago
General Platform Outage - 6 months ago
Increased Error Rates - 9 months ago
Flipbooks Processing Outage - almost 2 years ago
Marketplace Outage - almost 2 years ago

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