Outage in Ubiquiti

AmpliFi Remote Access Connectivity Issues

Resolved Major
April 20, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

An issue has been identified where some users may be unable to connect remotely to their devices or use AmpliFi Teleport service. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/20/2023 06:31PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 04/20/2023 06:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 04/20/2023 05:23PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 04/20/2023 05:21PM

An issue has been identified where some users may be unable to connect remotely to their devices or use AmpliFi Teleport service. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

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