Outage in Ubiquiti

Multiple Services: Degraded Performance

Resolved Major

July 24, 2026 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Ubiquiti experienced a major degraded performance incident lasting approximately 2.3 hours, affecting unifi.ui.com, the Community platform, and the Remote Access Service. The issue was identified and began recovering gradually before entering a monitoring phase. The incident was fully resolved after recovery was confirmed stable.

We are currently investigating this issue.

Components affected

Ubiquiti unifi.ui.com Ubiquiti Community Ubiquiti Remote Access Service

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Latest Updates ( sorted recent to last )

RESOLVED about 9 hours ago - at 07/24/2026 01:48PM

This incident has been resolved.

MONITORING about 10 hours ago - at 07/24/2026 12:23PM

Recovery is underway, and we are monitoring service performance.

IDENTIFIED about 11 hours ago - at 07/24/2026 12:16PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 11 hours ago - at 07/24/2026 12:03PM

The issue has been identified, and we are seeing a gradual recovery.

INVESTIGATING about 11 hours ago - at 07/24/2026 11:39AM

We are continuing to investigate this issue.

INVESTIGATING about 11 hours ago - at 07/24/2026 11:32AM

We are currently investigating this issue.

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