Outage in UCSB
SSO Service Disruption
Resolved MajorIncident Report
We are experiencing a potential outage with our SSO services. We are investigating and will provide updates and they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/16/2025 09:23PM
All remediation steps have been completed. The incident is considered closed.
MONITORING
12 months ago - at 05/15/2025 08:10PM
It has been determined that a routine update to add a new service to our login system contained an error that was not caught prior to the update. One server had an issue, and when traffic shifted to the backup server, it became overloaded. Remediation work and monitoring continues.
Please report any recurrences of this event to the ITS Service Desk 805-893-5000 or X5000.
MONITORING
12 months ago - at 05/15/2025 06:56PM
The SSO issue has been resolved. We will continue monitoring the event and if no further problems are encountered/reported, we will consider the event closed.
If you experience any SSO related problems. Please contact the IT Service Desk at 805-893-5000 or, X5000.
Thank you for your patience and support.
INVESTIGATING
12 months ago - at 05/15/2025 06:47PM
We are experiencing a potential outage with our SSO services. We are investigating and will provide updates and they become available.
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