Outage in UC San Diego

TritonPay

Resolved Major
December 04, 2023 - Started over 1 year ago
Official incident page

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Outage Details

TritonPay is currently displaying incorrect information. Please do not attempt to remit payment or enroll in TRIP at this time. There is no ETA for resolution at this time but we are actively engaged in resolving the issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/07/2023 01:08AM

This incident has been resolved.

MONITORING over 1 year ago - at 12/06/2023 01:01AM

ITS has implemented a fix for the issues with TritonPay. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

IDENTIFIED over 1 year ago - at 12/05/2023 03:44PM

Tritonpay is still experiencing an unexpected outage. We understand the importance of our services to you, and we sincerely apologize for any inconvenience this may cause. Our technical team is actively working to identify and resolve the issue as quickly as possible. We will provide regular updates on the progress of the resolution.

IDENTIFIED over 1 year ago - at 12/05/2023 12:18AM

Tritonpay is currently experiencing an unexpected outage. We understand the importance of our services to you, and we sincerely apologize for any inconvenience this may cause. Our technical team is actively working to identify and resolve the issue as quickly as possible. We will provide regular updates on the progress of the resolution.

IDENTIFIED over 1 year ago - at 12/04/2023 10:03PM

TritonPay is currently displaying incorrect information. Please do not attempt to remit payment or enroll in TRIP at this time. There is no ETA for resolution at this time but we are actively engaged in resolving the issue.

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