Outage in UC San Diego
Duo authentication issues
Resolved Minor
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Outage Details
Components affected
UC San Diego SSOLatest Updates ( sorted recent to last )
ITS has confirmed that the issues affecting Duo have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Duo has implemented a fix for the authentication issues. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
ITS is investigating possible issues with Duo authentication. These services may be slow or unavailable at this time.
A possible workaround for the VPN is to use the passcode shown on the Duo app, by typing your password as ,. No known workaround exists for SSO at the moment.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
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