Outage in UC San Diego

The Virtual Advising System, and Undergraduate Staff Portal are currently experiencing service degradation.

Resolved Major
December 05, 2024 - Started 16 days ago - Lasted about 22 hours
Official incident page

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Outage Details

ITS is investigating possible issues with the VAC website. These services may be slow or unavailable at this time. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Components affected
UC San Diego Academic Services
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 12/06/2024 08:50PM

ITS has confirmed that the issues affecting VAC have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

MONITORING 16 days ago - at 12/05/2024 10:58PM

ITS has implemented a fix for the issues with the Virtual Advising System, and Undergraduate Staff Portal.

We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 16 days ago - at 12/05/2024 10:45PM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 12/05/2024 10:44PM

ITS is investigating possible issues with the VAC website. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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