Between 06:53 and 08:44 UTC on August 5, 2026, a subset of Udemy Business users experienced SSO login failures caused by a degradation in a third-party identity service, with affected users seeing the error "We're experiencing some issues with our website." The issue was resolved within that window, followed by a monitoring period before full resolution was confirmed. Udemy has committed to improving detection and response for similar third-party disruptions going forward.
Resolved – SSO Login Issues
August 5, 2026 | 06:53 UTC – 08:44 UTC
We have resolved an issue that affected SSO-based login for some Udemy Business users. During this window, a subset of users experienced login failures when attempting to authenticate via SSO.
The issue was caused by a degradation in a third-party identity service and has been fully resolved.
We apologize for the inconvenience and are taking steps to improve our detection and response for similar third-party disruptions in the future.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
We are seeing reports of SSO login failures of Udemy Business users. Our engineers have been aware of the issue and are now working to resolve it.
Users may see the error message "We’re experiencing some issues with our website" while logging in via SSO.
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