Investigating Web Login Application Errors

Our engineering team has resolved the issue affecting logged-in learners on Udemy.com. Users were experiencing application errors on the homepage and My Learning page when accessing the site via desktop web browsers.

A fix has been fully deployed and the issue is no longer occurring. No action is required on your end.

We apologize for the disruption and thank you for your patience.

Our site is currently experiencing a stability issue — our engineering team is currently working to resolve it.

This may impact Udemy.com learners accessing the platform via desktop web browsers.

Symptoms are login failures and client-side application errors when attempting to access the site on desktop browsers (Chrome, Firefox, Brave).

Recommended Workaround:
The mobile experience is unaffected. You can continue accessing your courses using the Udemy Mobile App or a mobile web browser while we work on a resolution.

Our team has identified the root cause and a fix is currently in review. We will provide a further update within the next hour.

For live status updates, please subscribe to our status page.

We appreciate your patience.

We are currently investigating reports of users encountering an application error ("client-side exception") when loading the Udemy web login page.

Workaround:
The Udemy Mobile App (iOS and Android) is fully operational and unaffected by this issue. Impacted learners and instructors are advised to log in via the mobile app while we work on a fix for web access.

We are actively working with engineering to resolve this as quickly as possible. We will continue to post updates within the next hour or as soon as new information becomes available.

We are investigating reports of some users being unable to log in to Udemy. Our engineering team is actively working on a fix. We will provide updates as more information becomes available.