Outage in UHIN

Heads-Up: Intermountain's switch to Epic EHR and what to expect on cutover day.

Minor
August 08, 2025 - Started 15 days ago
Official incident page

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Outage Details

Intermountain is transitioning from their Cerner-based EHR (iCentra) to Epic, with a planned cutover date of September 6, 2025. During the cutover, all inpatients will be discharged from iCentra and admitted into Epic. For consumers receiving ADTs: (i) You will first receive A03 discharge messages from iCentra (with iCentra’s MRN) (ii) Followed by A01 admit messages from Epic (with the new Epic MRN) We’re checking with them whether A08s might be an alternative or whether specific values will be included in relevant HL7 segments to help us distinguish between technically triggered discharges and actual patient discharges. We'll keep you updated as we learn more. Please plan accordingly and let us know if you have other questions.
Latest Updates ( sorted recent to last )
IDENTIFIED 15 days ago - at 08/08/2025 07:54PM

Intermountain is transitioning from their Cerner-based EHR (iCentra) to Epic, with a planned cutover date of September 6, 2025. During the cutover, all inpatients will be discharged from iCentra and admitted into Epic.

For consumers receiving ADTs:
(i) You will first receive A03 discharge messages from iCentra (with iCentra’s MRN)
(ii) Followed by A01 admit messages from Epic (with the new Epic MRN)

We’re checking with them whether A08s might be an alternative or whether specific values will be included in relevant HL7 segments to help us distinguish between technically triggered discharges and actual patient discharges. We'll keep you updated as we learn more.

Please plan accordingly and let us know if you have other questions.

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