Outage in UHIN

CHIE timeout issues

Resolved Minor
October 14, 2025 - Started 17 days ago - Lasted about 18 hours
Official incident page

Incident Report

The CHIE is experiencing delays with our MPI vendor which is causing some intermittent issues with patient discovery, patient search in the portal, panel imports and possible delays in alerts. We are working with our vendor to try to resolve the issue and will post an update once resolved.

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 10/15/2025 02:04PM

This incident has been resolved.

INVESTIGATING 17 days ago - at 10/14/2025 08:03PM

The CHIE is experiencing delays with our MPI vendor which is causing some intermittent issues with patient discovery, patient search in the portal, panel imports and possible delays in alerts. We are working with our vendor to try to resolve the issue and will post an update once resolved.

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