Outage in UiPath

Insights Dashboards and Orchestrator Enhanced Monitoring Pages Not Loading

Resolved Major
November 13, 2024 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
UiPath Insights Cloud
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/13/2024 07:35AM

The third party service is restored now, and the Insights dashboards and Orchestrator enhanced monitoring pages are loading fine as well for the impacted customers.

IDENTIFIED about 1 month ago - at 11/13/2024 04:09AM

We've identified an issue with a third-party service provider, and we're coordinating with them to restore service.

INVESTIGATING about 1 month ago - at 11/13/2024 03:25AM

The Insights dashboards and Orchestrator enhanced monitoring pages are currently not loading. This issue is affecting some customers in US and Europe region. Please be aware that teams are investigating the root cause.

INVESTIGATING about 1 month ago - at 11/13/2024 03:05AM

We are currently investigating this issue.

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