Outage in UiPath

Degraded performance of Document Understanding model predictions in Europe and US region

Resolved Major

January 23, 2026 - Started about 4 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Investigating degraded Document Understanding predictions in Europe. Slower responses and higher failure rates observed.

Components affected

UiPath Document-Understanding

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Latest Updates ( sorted recent to last )

RESOLVED about 1 hour ago - at 01/23/2026 01:42PM

This incident has been resolved. Thank you for your patience.

IDENTIFIED about 2 hours ago - at 01/23/2026 12:45PM

The issue is now also affecting the US. A previous fix didn’t fully resolve the problem, so our engineering team is rolling back a recent change while investigating a full resolution. Thank you for your patience.

MONITORING about 3 hours ago - at 01/23/2026 12:12PM

The fix has been deployed. We’re monitoring the system and seeing signs of recovery. Thanks for your patience.

IDENTIFIED about 3 hours ago - at 01/23/2026 12:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 4 hours ago - at 01/23/2026 11:22AM

Investigating degraded Document Understanding predictions in Europe. Slower responses and higher failure rates observed.

Latest UiPath outages

IXP Design-Time Services Impacted for Projects Using Model Rollback in Japan and Europe region - about 3 hours ago

IXP indexing is degraded in Europe and US region - about 4 hours ago

US - Document Understanding - about 17 hours ago

Multiple Regions - Orchestrator - Jobs page not loading - 3 days ago

Partial outage for Document Understanding in Europe region - 3 days ago

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