Multiple Regions - Document Understanding - Issues using CJK OCR

The incident has been resolved.

The fix has now been successfully deployed to all regions. We will continue to monitor system performance to ensure ongoing stability.

The fix is currently being deployed to all regions. Europe region is now fully resolved. We are monitoring the rollout to the remaining regions and expect full restoration shortly.

Remediation efforts are still in progress. We remain focused on restoring service as quickly as possible and will share more details as they become available.

We have identified the issue and our team is currently working on a fix to restore functionality as quickly as possible. We apologize for the inconvenience and will provide another update shortly.

We are currently investigating increased error rates affecting Document Understanding CJK (Chinese, Japanese, Korean) OCR in all regions. Our engineering team is working to identify the root cause.