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Outage in UiPath

Delayed US - IXP - Model unvailable

Resolved Major
April 22, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

UiPath's IXP service in the GXP US region experienced a major outage for approximately 24 minutes on April 22, 2026, where customers encountered HTTP 404 errors when attempting to retrieve extractions for IXP UCD models, resulting in complete unavailability of runtime extractions. The incident also impacted CM predictions with additional 404 errors. A fix was deployed and the service was restored, with continued monitoring in place.

We identified an issue that caused some IXP models to be unavailable or incorrectly shown as “not found.” A fix has been deployed, and we are continuing to monitor the situation closely. We will share a detailed root cause analysis for this incident at a later time.

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RESOLVED 1 day ago - at 04/22/2026 03:22PM

In the GXP US region, between 13:28:33 UTC and 13:52:42 UTC on April 22, 2026, customers experienced HTTP 404 errors when retrieving extractions for IXP UCD models, resulting in a full outage of runtime extractions during that period. The issue also impacted CM predictions, with additional 404 errors observed . This issue has since been resolved.

MONITORING 1 day ago - at 04/22/2026 02:18PM

We identified an issue that caused some IXP models to be unavailable or incorrectly shown as “not found.” A fix has been deployed, and we are continuing to monitor the situation closely. We will share a detailed root cause analysis for this incident at a later time.

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