UiPath's IXP service in the GXP US region experienced a major outage for approximately 24 minutes on April 22, 2026, where customers encountered HTTP 404 errors when attempting to retrieve extractions for IXP UCD models, resulting in complete unavailability of runtime extractions. The incident also impacted CM predictions with additional 404 errors. A fix was deployed and the service was restored, with continued monitoring in place.
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In the GXP US region, between 13:28:33 UTC and 13:52:42 UTC on April 22, 2026, customers experienced HTTP 404 errors when retrieving extractions for IXP UCD models, resulting in a full outage of runtime extractions during that period. The issue also impacted CM predictions, with additional 404 errors observed . This issue has since been resolved.
We identified an issue that caused some IXP models to be unavailable or incorrectly shown as “not found.” A fix has been deployed, and we are continuing to monitor the situation closely. We will share a detailed root cause analysis for this incident at a later time.
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