Multiple Regions - Multiple Services - Agent runtime errors

We are validating the reversion of the improper configuration in a lower environment, and will begin deploying it to production regions shortly

We have identified a defect in a recent deployment, which is causing the issue. We are preparing to roll back the change, which will return Agents to full functionality for all customers.

Further investigation has revealed that this issue is affecting all regions, so customers may experience Agents failing to start across all UiPath Automation Cloud regions.

We are continuing to investigate the root cause of the issue and will be working to mitigate it promptly.

We are continuing to investigate the cause of the issues, we will provide an update as soon as we begin working on a mitigation

We are investigating reports of an outage impacting Agents in US and Europe Regions.
Impact: Users may be unable to start Agents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.