Outage in UiPath
Document processing partial outage in US region
Resolved MajorIncident Report
Summary AI Generated
UiPath's Document Understanding service experienced a major outage in the US region for 1.1 hours, preventing users from processing documents. The team identified the root cause and implemented a fix, restoring full operational status. The service was monitored closely after recovery to ensure stability before declaring the incident fully resolved.
We are investigating reports of an outage impacting document processing for [Document Understanding]
Impact: Users may be unable to processing documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/14/2026 07:43PM
The outage has been resolved and Document Understanding is fully operational.
Impact: No ongoing user impact.
MONITORING
2 days ago - at 05/14/2026 07:10PM
Document processing for Document Understanding in US is recovered and operational, and we are monitoring closely.
Next update: We are continuing to monitor system behavior.
IDENTIFIED
2 days ago - at 05/14/2026 07:00PM
We have identified the cause of the outage impacting document processing for Document Understanding in US and are working on a fix.
Impact: Users may continue to be unable to process documents.
Next update: Our focus is on restoring service as quickly as possible.
INVESTIGATING
2 days ago - at 05/14/2026 06:38PM
We are investigating reports of an outage impacting document processing for [Document Understanding]
Impact: Users may be unable to processing documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available
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