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Outage in UiPath

Partial Outage for Document Processing in US region

Resolved Major
May 14, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

UiPath experienced a major outage affecting Document Understanding's document processing capabilities in the US region for 3.3 hours. Users were unable to process documents during this time. The issue was resolved after a fix was deployed and monitored to ensure full service restoration.

We are investigating reports of an outage impacting document processing for Document Understanding in US. Impact: Users may be unable to process documents. Next update: Our teams are working to understand the cause and scope and will share updates as available.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/15/2026 12:52AM

The outage has been resolved and [Service] is fully operational.
Impact: No ongoing user impact.

MONITORING 2 days ago - at 05/14/2026 11:49PM

A fix has been deployed for the issue impacting document processing for Document Understanding in US, and we are monitoring closely.
Impact: Users may still experience issues with document processing.
Next update: We are continuing to monitor system behavior.

INVESTIGATING 2 days ago - at 05/14/2026 10:57PM

We are still investigating reports of an outage impacting document processing for Document Understanding in US.
Impact: Users may be unable to process documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.

INVESTIGATING 2 days ago - at 05/14/2026 09:39PM

We are investigating reports of an outage impacting document processing for Document Understanding in US.
Impact: Users may be unable to process documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.

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