UiPath experienced a partial outage affecting GPT models in their IXP service across multiple regions, causing failures and increased latency that prevented users from accessing GPT functionality. The issue was caused by a previous change that was subsequently rolled back by the engineering team. The incident was fully resolved after 1.5 hours with GPT model calls returning to normal operation.
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The incident is resolved
We have rolled back a previous change which was responsible for the issue, and are seeing calls to GPT models succeed again.
Next update: we expect no further service disruptions, and will update once we have confirmed all regions are recovered
We are investigating failures and increased latency with GPT models for IXP.
Impact: Users may be unable to use GPT models in IXP.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
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