Outage in UiPath
Intermittent AzureOpenAI failures on India (ongoing) and Europe (mitigated)
Resolved MinorIncident Report
Summary AI Generated
Azure OpenAI LLM models for UiPath Document Understanding experienced intermittent failures across Europe and India regions over approximately 4.7 hours. The Europe region was mitigated earlier, while India required coordination with Azure OpenAI as the upstream provider. The issue was fully resolved with availability returning to expected levels.
We have identified the cause of the degraded performance impacting Azure OpenAI LLM models for Document Understanding in India and are working on mitigation.
Mitigation already applied for Europe.
Impact: Users may experience intermittent LLM model failures.
Additional updates will be provided as we move toward resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/16/2026 01:38PM
The issue has been resolved and availability has returned to expected levels.
Impact: No ongoing user impact.
IDENTIFIED
3 days ago - at 06/16/2026 10:16AM
We have identified the cause of the degraded performance impacting Azure OpenAI LLM models for Document Understanding in India and are working on mitigation.
Mitigation already applied for Europe.
Contacted and waiting for the LLM model provider (Azure OpenAI) mitigation to take place.
Impact: Users may experience intermittent LLM model failures.
Additional updates will be provided as we move toward resolution.
IDENTIFIED
3 days ago - at 06/16/2026 08:58AM
We have identified the cause of the degraded performance impacting Azure OpenAI LLM models for Document Understanding in India and are working on mitigation.
Mitigation already applied for Europe.
Impact: Users may experience intermittent LLM model failures.
Additional updates will be provided as we move toward resolution.
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