Outage in UiPath
Degraded performance for Agent/Maestro LLM workflow runs in US region
Resolved MinorIncident Report
Summary AI Generated
UiPath's Agent/Maestro LLM workflow runs in the US region experienced degraded performance for approximately 8.4 hours, causing delayed or failed workflow executions at LLM steps. The root cause was traced to a third-party upstream dependency, with multiple fix attempts required before the issue was fully stabilized. The incident was resolved with performance returning to expected levels and no ongoing user impact.
We are investigating reports of degraded performance impacting Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
Our teams are working to identify the cause and will share more details as the investigation progresses.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/05/2026 03:39AM
The issue has been resolved and Agent/Maestro LLM workflow performance has returned to expected levels Impact: No ongoing user impact.
IDENTIFIED
2 days ago - at 08/05/2026 02:10AM
We have identified that the degraded performance impacting Agent/Maestro workflow runs that make LLM calls for Agents in the US region may be related to a third-party upstream dependency.
Impact: Users may experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
Our teams are continuing to work with the upstream provider and will share more details as remediation progresses.
INVESTIGATING
2 days ago - at 08/05/2026 01:01AM
We are continuing to investigate reports of degraded performance impacting Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
After applying mitigation steps and monitoring the service, we are still observing latency in some workflows. Our teams are investigating whether an upstream provider may be contributing to the continued latency and will share more details as the investigation progresses.
MONITORING
2 days ago - at 08/04/2026 10:53PM
We have implemented a fix for the issue causing degraded performance for Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may have experienced delayed or failed Agent/Maestro workflow runs when an LLM step was executed.
Our teams are continuing to monitor the fix and confirm there is no further impact.
MONITORING
2 days ago - at 08/04/2026 09:39PM
We have implemented a fix for the issue causing degraded performance for Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may have experienced delayed or failed Agent/Maestro workflow runs when an LLM step was executed.
Our teams are continuing to monitor the fix for stability and will share more details as needed.
MONITORING
2 days ago - at 08/04/2026 08:31PM
We have implemented a fix for the issue causing degraded performance for Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may have experienced delayed or failed Agent/Maestro workflow runs when an LLM step was executed.
Our teams are monitoring the service to confirm continued stability and will share more details as needed.
IDENTIFIED
2 days ago - at 08/04/2026 07:19PM
We have identified the issue causing degraded performance for Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may continue to experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
Our teams are working on a fix and will share more details as remediation progresses.
INVESTIGATING
2 days ago - at 08/04/2026 07:14PM
We are investigating reports of degraded performance impacting Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
Our teams are working to identify the cause and will share more details as the investigation progresses.
Latest UiPath outages
US - Document Understanding - Degraded Performance - 7 days ago
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