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Outage in UiPath

Multiple Regions - Insights - Degraded Performance

Resolved Minor
July 30, 2026 - Started 1 day ago - Lasted about 8 hours
Official incident page

Incident Report

Summary AI Generated

UiPath's Insights Service experienced degraded performance across Japan, Singapore, and Australia regions for approximately 7.8 hours, caused by an issue affecting a subset of recently created queue items. No data was lost, and all affected items were confirmed recoverable. A fix was identified, validated, and rolled out across all impacted and remaining regions, with full resolution and normal operations confirmed upon completion.

We are investigating degraded performance impacting Insights Service in Japan, Singapore and Australia Region. Our teams are working to identify the cause and we will share more details as the investigation progresses.

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Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 07/30/2026 12:30PM

The fix has been applied across all regions and all affected items have been recovered. Monitoring is complete and all systems are operating normally. The issue is resolved.

MONITORING about 20 hours ago - at 07/30/2026 11:12AM

The fix has been applied across all regions and we're monitoring to confirm full stability.

IDENTIFIED about 21 hours ago - at 07/30/2026 10:33AM

The precautionary rollout to remaining regions is still in progress.

IDENTIFIED about 22 hours ago - at 07/30/2026 09:21AM

We're still rolling the same fix out to remaining regions as a precaution. No further customer impact is expected.

IDENTIFIED about 23 hours ago - at 07/30/2026 08:12AM

The fix has been applied to all impacted regions and the affected items have been recovered. As a precaution, we're rolling the same fix out to remaining regions. No further customer impact is expected.

IDENTIFIED about 24 hours ago - at 07/30/2026 07:26AM

Recovery is complete in Japan and we're validating the changes. We'll apply the same fix to the remaining regions and update as each completes.

IDENTIFIED 1 day ago - at 07/30/2026 06:22AM

We've prepared a fix and are validating it before applying it to affected queue items. We'll post again once recovery is underway

IDENTIFIED 1 day ago - at 07/30/2026 05:14AM

We've identified the cause of an issue affecting a subset of recently created queue items. No data has been lost, and we've confirmed all affected items can be fully recovered. We're validating a fix and will begin recovery shortly.

INVESTIGATING 1 day ago - at 07/30/2026 04:51AM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 07/30/2026 04:42AM

We are investigating degraded performance impacting Insights Service in Japan, Singapore and Australia Region.
Our teams are working to identify the cause and we will share more details as the investigation progresses.

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