Outage in UiPath
Orchestrator - Customers are experiencing issues in accessing queue item
Resolved MinorIncident Report
Summary AI Generated
UiPath Orchestrator experienced a ~7-hour incident where users were unable to access queue items in linked queries when they lacked permissions to the original folder. The API surface remained unaffected, and CSV export was available as a workaround during the outage. The root cause was identified and a fix was successfully deployed and validated across all regions, restoring normal service.
The issue has been identified, and the team is actively working on deploying a fix. We expect the deployment to begin in the coming hours.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/28/2026 10:57PM
The fix has been successfully deployed across all regions, and we have validated that the issue is resolved. The service is operating as expected.
IDENTIFIED
7 days ago - at 08/28/2026 08:00PM
The fix is currently being applied. We will provide another update shortly once the deployment has been completed across all affected regions.
IDENTIFIED
7 days ago - at 08/28/2026 05:39PM
We have identified the root cause of the degraded performance and we are in the process of deploying a fix in the coming hours. It affects linked queries where the user does not have access to the original folder. API surface is unaffected. Export via CSV can be used as a workaround. Additional updates will be provided as we move toward resolution.
MONITORING
7 days ago - at 08/28/2026 05:27PM
We have identified the root cause of the degraded performance and we are in the process of deploying a fix in the coming hours. It affects linked queries where the user does not have access to the original folder. API surface is unaffected. Export via CSV can be used as a workaround.Additional updates will be provided as we move toward resolution.
IDENTIFIED
7 days ago - at 08/28/2026 03:41PM
The issue has been identified, and the team is actively working on deploying a fix. We expect the deployment to begin in the coming hours.
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