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Outage in UiPath

US - Document Understanding and IXP - Degraded Performance

Resolved Minor
September 01, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

UiPath's Document Understanding and IXP services in the US experienced degraded performance for approximately 1.3 hours, causing slowness and failed digitization and extraction operations. The team identified the root cause, applied a mitigation that restored services to a healthy state, and confirmed full resolution shortly after.

We are investigating reports of degraded performance impacting digitization and extraction for Document Understanding and IXP in US. Impact: Users may experience slowness and failed Document Understanding runtime operations. Our teams are working to identify the cause and will share more details as the investigation progresses.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/01/2026 03:06PM

This issue has been fully resolved and services are stable now. We'll post more details of the incident to status page soon.

MONITORING 3 days ago - at 09/01/2026 02:07PM

We have identified the issue and applied a mitigation. Services are returned back to healthy state and we are monitoring the services.

INVESTIGATING 3 days ago - at 09/01/2026 01:49PM

We are investigating reports of degraded performance impacting digitization and extraction for Document Understanding and IXP in US.
Impact: Users may experience slowness and failed Document Understanding runtime operations.
Our teams are working to identify the cause and will share more details as the investigation progresses.

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