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Outage in UiPath

Multiple Regions - Integration Service - Delayed triggers

Resolved Minor
November 12, 2026 - Started 2 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

A Microsoft 365 outage caused delayed event triggers in UiPath Integration Service across multiple regions (US, Europe, Australia, India, Singapore, and others) for approximately 31 hours. Microsoft Outlook 365, OneDrive & SharePoint, and Teams connectors were primarily affected, with Outlook triggers being the last to recover, particularly in Australia, India, and Singapore. No events were lost; all queued triggers were processed automatically as Microsoft restored service region by region, with full resolution confirmed by November 14, 2026.

The cause of delayed event triggers in Integration Service in the United States, Europe, Community, Australia and India has been identified as an upstream provider outage. Impact: Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors are delayed. Triggers for other connectors may also experience some delay. No trigger events are lost; they will be processed automatically once the provider recovers.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/14/2026 01:46AM

Integration Service triggers for Microsoft Outlook 365 have fully recovered in all regions, including Australia, India and Singapore, following the resolution of the upstream provider outage. Trigger processing has been running normally since 13:40 UTC on November 13. No events were lost; emails received during the outage have been processed. This incident is resolved.

IDENTIFIED 1 day ago - at 11/13/2026 12:55PM

Microsoft 365 is recovering, and Outlook triggers have resumed in Japan, Europe, the United States, the United Kingdom and Canada.

Outlook triggers are still failing in Australia, India and Singapore because of the ongoing Microsoft 365 issue in those regions. They will recover as Microsoft restores service there.

Triggers for other connections are running normally in all regions.

No events have been lost. Emails received during the outage are being processed now that Microsoft 365 is available again, and the remaining regions will catch up automatically once Microsoft recovers.

We'll post another update when the remaining regions recover

IDENTIFIED 2 days ago - at 11/13/2026 08:28AM

We've deployed a fix in the US and EU regions that reduces the impact of the ongoing Microsoft 365 outage on other integrations. Triggers for other connections should now be processed with normal or much shorter delays.

Outlook triggers are still delayed or failing, and will stay that way until Microsoft 365 recovers. No events have been lost. Any pending Outlook events will be processed automatically once Microsoft's service is restored.

We're continuing to monitor and will post another update as the situation progresses.

IDENTIFIED 2 days ago - at 11/13/2026 07:14AM

We've deployed a fix in the US and EU regions that reduces the impact of the ongoing Microsoft 365 outage on other integrations. Triggers for other connections should now be processed with normal or much shorter delays.

Outlook triggers are still delayed or failing, and will stay that way until Microsoft 365 recovers. No events have been lost. Any pending Outlook events will be processed automatically once Microsoft's service is restored.

We're continuing to monitor and will post another update as the situation progresses.

IDENTIFIED 2 days ago - at 11/13/2026 03:57AM

We've deployed a fix in the US and EU regions that reduces the impact of the ongoing Microsoft 365 outage on other integrations. Triggers for other connections should now be processed with normal or much shorter delays.

Outlook triggers are still delayed or failing, and will stay that way until Microsoft 365 recovers. No events have been lost. Any pending Outlook events will be processed automatically once Microsoft's service is restored.

We're continuing to monitor and will post another update as the situation progresses.

IDENTIFIED 2 days ago - at 11/13/2026 03:27AM

We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.

IDENTIFIED 2 days ago - at 11/13/2026 03:25AM

We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.

IDENTIFIED 2 days ago - at 11/13/2026 02:14AM

We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.

IDENTIFIED 2 days ago - at 11/13/2026 01:11AM

We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.

IDENTIFIED 2 days ago - at 11/13/2026 12:05AM

We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.

IDENTIFIED 2 days ago - at 11/12/2026 10:52PM

We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.

IDENTIFIED 2 days ago - at 11/12/2026 09:40PM

Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in Integration Service in the United States remain delayed due to the ongoing upstream provider outage. Europe, Community, Australia and India remain recovered. No trigger events are lost; they will be processed automatically once the provider recovers.

IDENTIFIED 2 days ago - at 11/12/2026 08:23PM

Event triggers in Integration Service have recovered in Europe, Community, Australia and India. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in the United States are still delayed due to the ongoing upstream provider outage. No trigger events are lost; they will be processed automatically once the provider recovers.

IDENTIFIED 2 days ago - at 11/12/2026 06:46PM

The cause of delayed event triggers in Integration Service in the United States, Europe, Community, Australia and India has been identified as an upstream provider outage. Impact: Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors are delayed. Triggers for other connectors may also experience some delay. No trigger events are lost; they will be processed automatically once the provider recovers.

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