Outage in UJET
Agent Status Issue
Resolved MinorIncident Report
We are currently investigating an issue affecting agent status. We will provide an update here when we have additional information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 12/21/2023 07:29PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 12/21/2023 07:16PM
The issue has recovered. We are currently monitoring.
INVESTIGATING
almost 2 years ago - at 12/21/2023 06:50PM
The agent status issue has returned. We are still investigating.
INVESTIGATING
almost 2 years ago - at 12/21/2023 06:42PM
The agent status issue impact has recovered. We are still working to determine root cause.
INVESTIGATING
almost 2 years ago - at 12/21/2023 06:39PM
We are currently investigating an issue affecting agent status. We will provide an update here when we have additional information.
Latest UJET outages
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Intermittent Issues Changing Status in Agent Adapter - almost 2 years ago
Voice and Chat Incident - almost 3 years ago
Carrier Incident Causing Intermittent Issues - over 3 years ago
Carrier Incident Causing Intermittent Issues - over 3 years ago
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