Outage in UKCloud

Incident - UKCloud Portal - Assured

Resolved Maintenance
February 21, 2022 - Started over 2 years ago - Lasted about 1 month
Official incident page

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Outage Details

We are aware of a problem with the Assured UKCloud Portal. This incident is under investigation and updates will be provided when available. If you believe your service has been affected, please contact Cloud Support.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 02/22/2022 07:43AM

The maintenance last night was implemented successfully and no further degradation has been detected. We are continuing to monitor the results.

MONITORING over 2 years ago - at 02/21/2022 03:07PM

Customers may still experience intermittent 500 errors when accessing and navigating the Portal.

We will be performing further maintenance at 21:00 to mitigate the degraded performance.

MONITORING over 2 years ago - at 02/21/2022 08:04AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 02/21/2022 06:44AM

We are continuing to work on a fix for this incident. Customers may find Assured Portal to be intermittently available.

IDENTIFIED over 2 years ago - at 02/21/2022 05:41AM

The issue has been identified and a fix is being implemented. Access to the portal is now available but customers may see degraded performance.

INVESTIGATING over 2 years ago - at 02/21/2022 04:31AM

We are aware of a problem with the Assured UKCloud Portal.

This incident is under investigation and updates will be provided when available.

If you believe your service has been affected, please contact Cloud Support.

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