Outage in UKCloud

Elevated Portal Snapshot Protection Reporting

Resolved Minor
September 13, 2022 - Started over 2 years ago - Lasted 4 days
Official incident page

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Outage Details

We are aware of an issue affecting Snapshot Protection reporting within the Elevated Portal. Although nightly snapshot activities were successful, customers may be unable to see their backup successes. We are currently working to resolve this issue.
Components affected
UKCloud Region 5 - Corsham
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 09/17/2022 08:18AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 09/13/2022 10:56AM

We are aware of an issue affecting Snapshot Protection reporting within the Elevated Portal.

Although nightly snapshot activities were successful, customers may be unable to see their backup successes.

We are currently working to resolve this issue.

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