Outage in UKCloud

Incident - UKCloud for VMware - Elevated

Resolved Major
September 29, 2022 - Started about 2 years ago - Lasted about 20 hours
Official incident page

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Outage Details

We are aware of a problem in Region 5 Zone D. This incident is under investigation and updates will be provided when available. If you believe your service has been affected, please contact Cloud Support.
Components affected
UKCloud Region 5 - Zone D
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 09/29/2022 06:30PM

A fix has been implemented and we are monitoring the results.

Customers may find their VMs have entered a read-only state, to resolve this, please reboot the affected VMs.

Please contact Cloud Support if you require additional assistance.

INVESTIGATING about 2 years ago - at 09/29/2022 04:58PM

Customers may find their VMs have entered a read-only state. Our vendor has been engaged to assist with service restoration.

Further updates will be provided when available.

INVESTIGATING about 2 years ago - at 09/29/2022 04:12PM

We are aware of a problem in Region 5 Zone D.

This incident is under investigation and updates will be provided when available.

If you believe your service has been affected, please contact Cloud Support.

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