Outage in UltraDNS
UltraDNS - DNSSEC DNS Resolution Advisory
Resolved Minor
April 04, 2024 - Started over 1 year ago
- Lasted about 12 hours
Incident Report
Start Time: 4/4/2024 18:37 UTC
We are actively investigating isolated reports of DNSSEC validation issues. This would not affect DNS resolution of domains not using DNSSEC. We will provide updates as they occur.
We are actively investigating isolated reports of DNSSEC validation issues. This would not affect DNS resolution of domains not using DNSSEC. We will provide updates as they occur.
Components affected
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Latest Updates ( sorted recent to last )
over 1 year ago - at 04/04/2024 10:36PM
Start Time: 4/4/2024 18:37 UTC
We are actively investigating isolated reports of DNSSEC validation issues. This would not affect DNS resolution of domains not using DNSSEC. We will provide updates as they occur.
over 1 year ago - at 04/04/2024 11:18PM
Start Time: 4/4/2024 18:37 UTC
Status: Engineering and Operations have identified the issue affecting DNSSEC validation and are working on a fix.
Impact: Names with empty non-terminals may not have proper NSEC covering information resulting in DNSSEC validation errors. Unsigned domains are not affected.
over 1 year ago - at 04/05/2024 03:59AM
Start Time: 4/4/2024 18:37 UTC
Status: A solution for the issue affecting DNSSEC validation has been deployed to 40% of the network. We will continue updating remaining locations.
Impact: Names with empty non-terminals may not have proper NSEC covering information resulting in DNSSEC validation errors. Unsigned domains are not affected.
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