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Outage in UltraDNS

UltraDNS - DNS Resolution Advisory

Resolved Minor
February 02, 2026 - Started 12 days ago - Lasted about 8 hours

Incident Report

Start Time: 6:06 GMT

We are seeing increased latency and error rates regionally and working to resolve issues.
Components affected
UltraDNS

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Latest Updates ( sorted recent to last )
12 days ago - at 02/02/2026 10:49AM

Start Time: 6:06 GMT

We are seeing increased latency and error rates regionally and working to resolve issues.

12 days ago - at 02/02/2026 11:25AM

We are still working to resolve the issue. Some customers may continue to experience intermittent latency and error rates in select regions. Our teams remain actively engaged and are continuing mitigation efforts. Further updates will be provided as progress continues.

12 days ago - at 02/02/2026 12:06PM

We have identified the issue and are working on remediation. Some customers may continue to experience intermittent latency and error rates in select regions while this work is ongoing. Our teams remain actively engaged and will continue to provide updates as progress continues.

12 days ago - at 02/02/2026 12:42PM

Our teams are continuing the work on resolving the identified issue with urgency. Some customers may continue to experience intermittent latency and error rates in select regions while this work is ongoing. Our teams remain actively engaged and will continue to provide updates as progress continues.

12 days ago - at 02/02/2026 01:17PM

Our teams are actively working to resolve the identified issue as quickly as possible. During this time, some customers might still experience occasional latency and error rates in certain regions. We will keep you informed with updates as we make progress.

12 days ago - at 02/02/2026 01:55PM

Our teams are actively working to resolve the identified issue as quickly as possible. During this time, some customers might still experience occasional latency and error rates in certain regions. We will keep you informed with updates as we make progress.

12 days ago - at 02/02/2026 02:47PM

Our teams are actively working to resolve the identified issue as quickly as possible. During this time, some customers might still experience occasional latency and error rates in certain regions. We will keep you informed with updates as we make progress.

12 days ago - at 02/02/2026 03:05PM

We are now rolling out a fix for the identified issue. Some customers may continue to experience intermittent latency and error rates in select regions while deployment is in progress. We will continue to provide updates as rollout progresses.

12 days ago - at 02/02/2026 03:52PM

Our teams are continuing to rolling out a fix for the identified issue. Some customers may continue to experience intermittent latency and error rates in select regions while deployment is in progress. We will continue to provide updates as rollout progresses.

12 days ago - at 02/02/2026 04:35PM

Our teams are continuing to rolling out a fix for the identified issue. Some customers may continue to experience intermittent latency and error rates in select regions while deployment is in progress. We will continue to provide updates as rollout progresses.

12 days ago - at 02/02/2026 05:07PM

Our teams are continuing to roll out a fix for the identified issue, with deployment progressing across the environment and impact becoming more limited. Some customers may continue to experience intermittent latency and error rates in select regions while this work is ongoing. We will continue to provide updates as rollout progresses.

12 days ago - at 02/02/2026 05:42PM

Our teams are continuing to roll out a fix for the identified issue, with deployment progressing across the environment and impact becoming more limited. Some customers may continue to experience intermittent latency and error rates in select regions while this work is ongoing. We will continue to provide updates as rollout progresses.

12 days ago - at 02/02/2026 06:54PM

We are no longer observing service degradation and are continuing to monitor closely for any recurrence. Update deployment is still in progress across all locations, and we will provide additional updates as rollout continues.

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