Outage in Umbrellar

Umbrellar - Investigating Cloud Portal Disruption

Resolved Maintenance
November 03, 2022 - Started about 2 years ago - Lasted about 22 hours
Official incident page

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Outage Details

We have identified a login/authentication issue with the Umbrellar MyCSP Portal impacting users that cannot self-service. We are fixing it as soon as we can and are working closely with Microsoft. If you want to place an order, please let us know the order details by emailing us at help@mycsp.io and we will assist you in provisioning them as soon as possible.
Components affected
Umbrellar MyCSP Portal Umbrellar Authentication Umbrellar MyCSP Service Desk & Community
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/04/2022 04:09AM

We have verified that the login/authentication issue to Umbrellar MyCSP Portal is now resolved.

We apologize for the service disruption. If you have any questions, please let us know by email to help@mycsp.io

MONITORING about 2 years ago - at 11/04/2022 02:22AM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 11/04/2022 01:11AM

The login/authentication issue to the Umbrellar MyCSP Portal is now fixed. If you are still facing issues accessing MyCSP, please request your Global Admin to log in and accept the request for application permissions. We will continue to monitor this issue to ensure it was fully resolved.
If you have any questions, please let us know by email to help@mycsp.io

IDENTIFIED about 2 years ago - at 11/03/2022 06:23AM

We have identified a login/authentication issue with the Umbrellar MyCSP Portal impacting users that cannot self-service. We are fixing it as soon as we can and are working closely with Microsoft.

If you want to place an order, please let us know the order details by emailing us at help@mycsp.io and we will assist you in provisioning them as soon as possible.

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