Outage in uniFLOW Online
UK: Notification of new incident. Authentication failures affecting logins.
Resolved Major
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Outage Details
Components affected
uniFLOW Online IdentificationLatest Updates ( sorted recent to last )
Hello Everyone,
Update: Incident Resolved.
Date/Time:
21 November 2023
11:30 UTC
We will review the findings and collected information from this incident to further improve our online services. There will be a postmortem published for Major (max 20 business days) incidents once a thorough investigation has been completed.
We are sorry for the inconvenience this has caused.
Kind Regards
Online Operations Team
Update:
The issue has been resolved and authentication services are now busy recovering.
We are monitoring the recovery process and will provide an update once the services are fully recovered.
Next Update:
The next update will be in 1 hour or once services have fully recovered.
Incident details:
Start Time:
21 November 2023
09:20 UTC
Incident Scope:
UK Deployment
Description:
Customers may have issues with logging into their tenants and printers.
Next Update:
The next update will be in 1 hour.
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