Degraded performance with accessing reporting data for Unity Ads for both Acquire and Monetization

We are aware of degraded performance with accessing reporting data for Unity Ads for both Acquire and Monetization customers and are actively looking into the issue. There is no impact to campaign performance and no action is needed from you.

We apologize for the inconvenience, and we will notify you when the reporting will get back to normal.

We're continuing to work closely with our partner to fix the issue with Reporting data being not accessible as soon as possible. The situation should now be improving and we are closely monitoring.

There is no data loss and all your data is safe. There's no action required from you. We'll notify you when the issue will be resolved.

Thank you for the understanding and we apologize for the inconvenience.

We observe a partial recovery for some advertisers but it is not fully normal yet. We are rigorously working with our partner to resolve this as quickly as possible. Thank you for the understanding.

Reporting has been recovered for the majority of advertisers, you should be able to see the reporting data for the previous days in your dashboard, Report Builder, or via APIs. We’ve made measures to prevent this situation from happening again and are carefully monitoring it. There is no impact on the performance of campaigns. We are sorry for the inconvenience caused.