Outage in Universign

Incident report

Resolved Major
December 14, 2023 - Started almost 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing difficulties on our platform. More information will be made available as it is conveyed to us.
Components affected
Universign Web Application Universign Signature Page

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/14/2023 06:20PM

This incident has been resolved.

We are preparing a global report about this incident.

We deeply apologize for the inconvenience.

MONITORING almost 2 years ago - at 12/14/2023 05:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 12/14/2023 05:41PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 12/14/2023 05:18PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 12/14/2023 05:14PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 12/14/2023 04:54PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 12/14/2023 04:25PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 12/14/2023 04:03PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 12/14/2023 03:41PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 12/14/2023 03:18PM

We are facing a minor outage.

The problem is identified and we are working on a fix right now.

INVESTIGATING almost 2 years ago - at 12/14/2023 02:57PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 12/14/2023 02:36PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 12/14/2023 02:32PM

We are currently experiencing difficulties on our platform.

More information will be made available as it is conveyed to us.

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